Offline channels still hold the reins in brand and product awareness, reports eMarketer, despite the talk of “viral marketing” and social media “influencers. eMarketer was quoting market research by AYTM, which found that 57.8% of US Facebook users had not any brand in a status updates as of October 2011. Similarly, 61.3% of Twitter users had never “tweeted” about a brand. Of those consumers who claimed to hear frequently about new brands, only 6.5% did so frequently, and 26% reported they never heard of new brands through social media.
Where they did hear about new brands, products and services: TV, radio, and offline print outlets. Sixteen percent did so “most frequently,” 34.9% did so often, 31.8% sometimes, 13% rarely, 4.2% never.
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